PRIVACY POLICY

At Firth Carpets and Floorings Ltd we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. This Privacy Policy explains what happens to the personal data that we collect from you when you are on this site. We do update this Policy from time to time so please do return and review this Policy regularly.

Information We Collect

In operating our website we may collect and process the following data about you: Information that you provide by filling in forms on our website, such as when you registered for information. We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate. Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website. The information that we collect and store relating to you is purely used to enable us to provide our services to you. In addition, we may use the information for the following purposes: To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service. We will not sell or provide your data to any third parties.

Storing Your Personal Data

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore at your own risk.

Access to Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Should you wish to receive details that we hold about you please email or call Customer Services  on 01484 721529.